13 tickets
Alessia Virno

Google Map error Solving

Gooogle map can't load correctly even if I entered API key

Gotrips - WordPress Booking Theme
7 tickets
anup chaurasia

Sign up Registration is not working? Live chat support is not available? Accommodation tab is not available? Solving

1-Check box Agree to privacy and policy but not working. 2-Need live chat support activate it. 3-please add Accommodation tab. 4- there is white box arrow on revolution slider home page which is looking so bad. remove white box arrow from there. Thank you so much ohteamvn

Gotrips - WordPress Booking Theme
7 tickets
Tony Aziz

Google search + Destination Solving

Hello, I have the destinations add-on and was wondering if it's possible to use both Google search and destinations together. I would like Google search to still work on the search box but have separate pages built for destinations. When I activate the destinations plugin it seems to remove Google from the search. If it's […]

Gotrips - WordPress Booking Theme
7 tickets
Tony Aziz

Translations Solving

Can you please provide a guide on how to setup translations support using WPML? I can't find any information in the documentation.

Gotrips - WordPress Booking Theme
7 tickets
Tony Aziz

Disable checkout icon on mobile Solving

Hello, how do you remove the check-out icon on mobile? I've removed it from the menu but it still displays when viewing the site on mobile. Please see attached screenshot. Also can I suggest the notification icon be moved to the header? It would be less obstructive there.

Gotrips - WordPress Booking Theme
7 tickets
Tony Aziz

Unable to register new account Solved

Hello, I have a bug when trying to register a new account it shows an error to accept the privacy policy but in the for there is no check box to accept. How do I enable that? Please see attached screenshot.

Gotrips - WordPress Booking Theme
7 tickets
Tony Aziz

Location search not working Solving

Hello, I just setup this theme with demo data but location search is not working. When I enter a location in the search it shows all hotels in the database instead of filtering for that location. I do not have the destinations add-on installed, is that required for location search to work?

Gotrips - WordPress Booking Theme
5 tickets
Farzath Faiz

RTL LayouT Solving

Hey, I have few problem in my website when I try to create RTL website. First thing is in tours I can't add RTL text in day wise itinerary. Next thing if I add the tour – ots service list on home page, the page works super fine in desktop and in mobile the margin […]

Gotrips - WordPress Booking Theme
3 tickets
Mikheil Chakaberia

error in gotrip plugin Solved

debut shows error and cannot insert demo data _function() is deprecated in /var/www/mytrips.ge/wp-content/plugins/ohteam-system/system/plugins/option-tree/includes/ot-functions-admin.php on line 70

Gotrips - WordPress Booking Theme
13 tickets
Christopher Fletcher

FYI Gotrips notifications plugin fucked up my server and all the websites in it. Solving

It happened to consume all my resources for some reason. this plugin must be UNSTABLE. these additional processes were created simultaneously: effecti1 822821 1.6 0.1 384016 73580 ? S 14:25 0:01 \_ lsphp:l/palawanexplorer.com/wp-admin/admin-ajax.php effecti1 823269 1.3 0.0 368220 57264 ? S 14:25 0:00 \_ lsphp:l/palawanexplorer.com/wp-admin/admin-ajax.php effecti1 823841 2.1 0.0 365604 54712 ? S 14:25 0:00 […]

Gotrips - WordPress Booking Theme

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Support requests sent during weekends or public holidays will be processed on next Monday or the next business day.